FAQ's
Why choose you for product sourcing?
We have many years of experience in product sourcing, manufacturing and customisation. We have offices in the UK and China. This allows us to communicate and facilitate orders from the UK and manage production in China through our team based locally to the factories we use.
We pride ourselves on supplying high quality products at low prices. We cater for all types of businesses and individuals in the supply of promotional giveaways to luxury customised products.
We pride ourselves on supplying high quality products at low prices. We cater for all types of businesses and individuals in the supply of promotional giveaways to luxury customised products.
do you manufacture the products yourself?
Over the years we have built relationships with hundreds of local factories. We use these partner factories across China to manufacture goods. We work with you from the design stage until final production and import.
what is your product range?
Our range of products is only limited to your imagination. We are a product sourcing company, if the product exists we will find it for you, if it does not we will work with you to manufacture it.
how do i place an order?
We use a very simple process. We do not burden you with complicated forms or jargon. To start an order simply fill in and submit the online "Request For Quotation' form. Once we have searched and found the required products we negotiate with the factory and get you the best price. It is then up to you to decide if you want to accept the quote and move to the next stage or reject the quote. If you wish to proceed you can then order a sample or go straight to mass production.
Do i need a license to import goods?
No, but a license is required on certain restricted items for import via the importing company, which is our company. More details are available on request.
is the process of ordering from outside the uk complicated?
No. We have made the process extremely simple. We look after all the complicated parts.
how do i make payment?
Payment is made to our UK office only via bank transfer.
do you charge for quotes
No. We offer unlimited no obligation quotes. We have a team who can get product details very quickly direct from factories.
do I need to pay import duties and UK V.A.t?
Yes, but we keep the process simple by offering a DDP(Delivered Duty Paid) service. This means we pay all taxes and duties before importing and handle all custom clearing. We have a simplified invoicing system.
Can you deliver my goods to an amazon warehouse?
Yes we can deliver direct to an Amazon fulfilment warehouse. We send the Amazon labels to our China office to attach to the order according to Amazons guidelines.
Do you only import products from china?
No, we are a product sourcing company and will always compare quality and price of goods and get you the best deal either from China or the UK. Our service is to save you time and money by doing all the searching and negotiating for you.
I HAVE FURTHER QUESTIONS
Above are brief answers to frequently asked questions. For further information please email us at sales@strawberrymediauk.com or use our online chat.